Are you an associated provider?

Yes. Under Support at Home we work as an associated provider to registered providers, which means your organisation stays accountable for vetting us. Our compliance pack is built for exactly that review.

How fast do you respond to a referral?

We acknowledge referrals within one business day and confirm a first-visit window at the same time. Urgent access and safety work is prioritised.

What evidence do we get after a visit?

Service notes for each visit, dated photos where the work is visual, and a monthly consolidated invoice referencing your client and purchase order.

A subcontractor your compliance team won't have to chase

Name: Auzitrade Services Pty Ltd
Address: NSW, AU
Telephone: 0466 998 672

We work as an associated provider to registered Support at Home and CHSP providers across Sydney, delivering garden and light home maintenance under your service agreements.

agedcare@auzitrade.com.au·0466 998 672

Compliance pack

Request the full pack as a single PDF, or ask for any item on its own.

ABN and company details[CONFIRM WHICH OF THESE EXIST]
Certificate of currency, public liability[CONFIRM WHICH OF THESE EXIST]
Workers compensation policy[CONFIRM WHICH OF THESE EXIST]
NSW contractor licence[CONFIRM WHICH OF THESE EXIST]
National police check confirmation for each team member[CONFIRM WHICH OF THESE EXIST]
Working with Children Check, where applicable[CONFIRM WHICH OF THESE EXIST]
Safe work method statements[CONFIRM WHICH OF THESE EXIST]
Service agreement template[CONFIRM WHICH OF THESE EXIST]

ABN: [TO CONFIRM]
NSW contractor licence: [TO CONFIRM]
Public liability: [TO CONFIRM]
Police-checked team: [TO CONFIRM]
Fully insured: [TO CONFIRM]

How we work with providers

Referral intake: Email or the form on this page. We accept your referral template as-is; nothing needs re-keying into our system.
Response SLA: Acknowledged within one business day, first visit window confirmed at the same time, urgent access work prioritised.
Scheduling: Fixed fortnightly or monthly rounds with the same crew, and a day-before courtesy call to the client.
Service notes and evidence: A dated note per visit, with photos where the work is visual, available to you on request or attached to the invoice.
Incident reporting: Anything from a damaged tap to a welfare concern is reported to your coordinator the same day, in writing.
Invoicing: Monthly consolidated invoice per client, referencing your purchase order and funding stream. Format matched to your finance system.

Capacity and coverage

Teams available and current capacity per week: [TO CONFIRM]. Turnaround for a new referral is one business day to acknowledge, and a first visit inside two weeks in the LGAs listed here.

PenrithCity of Penrith
BlacktownCity of Blacktown
ParramattaCity of Parramatta
HornsbyHornsby Shire
RandwickCity of Randwick
BotanyBayside Council
LiverpoolCity of Liverpool
CamdenCamden Council
SutherlandSutherland Shire

Send a referral

Goes straight to our aged care coordinator, not the general inbox.

What compliance teams ask us

Are you an associated provider?: Yes. Under Support at Home we work as an associated provider to registered providers, which means your organisation stays accountable for vetting us. Our compliance pack is built for exactly that review.
How fast do you respond to a referral?: We acknowledge referrals within one business day and confirm a first-visit window at the same time. Urgent access and safety work is prioritised.
What evidence do we get after a visit?: Service notes for each visit, dated photos where the work is visual, and a monthly consolidated invoice referencing your client and purchase order.